How will I know when my order has been dispatched & When will you deliver?

Your order is processed as soon as our sales centre receives it.  Orders are usually dispatched within 5 to 10  (weekdays only), subject to availability and payment receipt/authorization.   Once your order has been dispatched you will receive an email confirming goods have been sent together with a Courier tracking number to allow you to track your order on-line.  Please ensure you are available to receive your delivery.  If you do not receive such an email, the likelihood is that you order is being held due to a query.  If we have a query with the items on your order, or if there is an issue with your payment method, an email will be sent requesting that you contact us at a convenient time. Therefore, please ensure you have provided up-to-date telephone & email details.  The order will be held until we have made contact with to you. PLEASE NOTE: The next day delivery service does not include weekend, so orders placed after Thursday are as below: Please also note:  Deliveries are not made on National holidays or Bank holidays.  We do not offer a weekend delivery option.  Also, we cannot stipulate a time of day for the delivery.  Although we have chosen the best carriers in the industry, a small percentage of late deliveries will be inevitable with any courier.  And this is marked so during busy and holiday periods such as Christmas.  Because we rely on third parties to dispatch your orders we cannot make any guarantees as to the reliability and accuracy of their service.  We make every effort to deliver your purchases on time, but shall not be liable for any delays caused.  Whilst we endeavour to deliver all items within the time scale given, we cannot be held liable for any delays and/or loss caused by a delay. You accept that we cannot be held responsible for anyone impersonating you or your company for collecting your deliveries at the address you specify.

Order tracking

Once your order has been packed and dispatched you will receive an email from us confirming your tracking number and details of which courier your goods have been sent with to allow you to track your order on-line.  If you do not receive such an email, your order is being held and you should contact us to immediately. All goods are safely handled and fully tracked using the latest computer technology.  Your consignment number will have been emailed to you.

What happens if nobody is in?

If for any reason, nobody is in/ or the premises are closed, the courier will post a card through the letterbox advising you that they have attempted delivery.  Redelivery will usually be made the next working day at a similar time.  Alternatively you may contact the courier on the number specified on their card to arrange either: Re-delivery to the original address at a convenient time during normal working hours. Or Collection from the nearest delivering depot - You will be required to provide 2 forms of recent ID - i.e. a recent utility bill (gas, electricity, telephone), drivers license, or passport.  If goods are not collected within 3 working days from the nearest depot or if 3 failed attempts are made, the courier will return goods to us.  Subsequently, products returned to us as undeliverable will be subject to an additional delivery char g e before being re-shipped.  Alternatively we shall refund the price you have paid for the products minus an administration and delivery char g e.  Goods cannot be delivered to a neighbor. You are not the owner of the products until they have been paid for and delivered, at which time they will also become your risk and we will not be liable for any subsequent damage, loss or destruction to them.

I want my order to be delivered to a different address

To ensure the highest levels of security and to combat card fraud, delivery is usually only made to the cardholders address.  If you require goods to be sent to a different address (which is not the cardholder's address), we will require some additional information from you for verification of your billing -

You must I check the boxes/goods before signing?

Deliveries must be signed and dated for at time of delivery.  Before signing you must check that the boxes are received undamaged and you have received the correct number of boxes.

4. Delivery, Title and Risk

(1) Any time or date stated for delivery is an estimate only. Budgetnewsworld makes every effort to dispatch goods on time, but does not accept liability for failure to deliver within the stated time. If  Budgetnewsworld  is unable to deliver the goods within 30 days of the date of the order, the Customer will be entitled to cancel the order and require any monies paid to Budgetnewsworld  in respect of that order to be refunded.  Products and services are subject to availability and may be withdrawn at any time. we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. The seller will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
(2) Budgetnewsworld does not accept liability for shortages or damage to deliveries unless the Customer notifies Acton of the shortage or damage in writing within 48 hours of receipt of the delivery.
(3) The Customer has to accept the goods when they are ready for delivery.
(4) Delivery is deemed to take place when the goods are delivered to the Customer's nominated address, whereupon the risks of loss, breakage and all damage shall pass to the Customer.
(5) Title in the goods does not pass to the Customer until payment is received in full by  Budgetnewsworld.  All goods and services remain the property of  budgetnewsworld  until full payment is received.
(6) If the Customer cannot accept delivery, Videotech may at its option:

• (7) Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 48 hours from delivery.
  Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 48 hours from delivery.
  In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 48 hours from delivery.
  Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 3 days from the dispatched delivery date.

(8)  The Customer may request a Proof of Delivery, provided that this request is made in writing within 10 days of the date of delivery and the customer  shall use reasonable endeavors to provide such proof. Thereafter, delivery shall be deemed to have been successfully completed.

5. Payment

(1) We accept a cheques,poster orders and number of major credit and debit cards including Visa, Mastercard and Switch. On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You undertake that the credit or debit card you use to make a purchase from us is your own card or your company’s card, that you are authorised to use it, and that there are sufficient funds or credit facilities to cover the cost of any goods or services you order from us. We reserve the right to obtain validation of your credit or debit card details before providing you with any goods or services.